Windows

"ipmctl show -memoryresources" returns "Error: GetMemoryResourcesInfo Failed"

"ipmctl show -memoryresources" returns "Error: GetMemoryResourcesInfo Failed"

Issue:

Running ipmctl show -memoryresources returns an error similar to the following:

# ipmctl show -memoryresources

Error: GetMemoryResourcesInfo Failed

Applies To:

  • Linux & Microsoft Windows

  • Intel Optane Persistent Memory

  • ipmctl utility

Cause:

The Platform Configuration Data (PCD) is invalid or has been erased using a previously executed ipmctl delete -dimm -pcd command or the system has new persistent memory modules that have not been initialized yet.

A module with an empty PCD will show information similar to the following. This shows an example of PCD of DIMM ID 0x0001. To review the PCD for all modules in the system use ipmctl show -dimm -pcd.

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